Terms of Service
1. Agreement to Terms
By engaging Whyire or using this website, you agree to these terms.
2. Description of Services
Whyire provides custom software development, enterprise application delivery, architecture consulting, and maintenance and support, and licenses two products — Academiq and Masanchara Merchant Monetizer.
3. Use of Services
Services are provided under a signed statement of work or product licence agreement, which governs in the event of a conflict with these general terms.
4. Intellectual Property
Unless otherwise agreed in a statement of work, custom-developed code and its accompanying Decision Records transfer to the client on final payment. Academiq and Masanchara Merchant Monetizer remain Whyire products, licensed rather than sold.
5. User Accounts
You are responsible for maintaining the confidentiality of any account credentials issued for Academiq, Masanchara Merchant Monetizer, or related client portals.
6. Payment Terms
Payment schedules are set out per statement of work or subscription tier. Late payment may result in suspension of services after notice.
7. Service Availability
We target the uptime commitments stated in your service agreement. Published, dated uptime history for our own infrastructure is in progress — see /engineering.
8. Limitation of Liability
To the extent permitted by Zimbabwean law, Whyire’s liability under any engagement is limited to the fees paid for the specific service giving rise to the claim.
9. Disclaimer of Warranties
Services are provided on the basis described in the applicable statement of work. No warranty is implied beyond what that document states.
10. Indemnification
Each party agrees to indemnify the other against claims arising from its own breach of these terms or applicable law.
11. Termination
Either party may terminate a services agreement per the notice period stated in the relevant statement of work.
12. Governing Law
These terms are governed by the laws of Zimbabwe.
13. Changes to Terms
We will post updates here with a revised effective date and, for active clients, direct notice of material changes.
14. Contact Information
contact@whyire.dev — Harare, Zimbabwe.