Privacy Policy
1. Introduction
Whyire ("we", "us", "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website (whyire.com), enterprise software engineering services, and proprietary software products, including Academeek and Masanchara Merchant Monetizer.
2. Information We Collect
We collect personal information that you provide directly to us (such as contact form submissions, newsletter registrations, job applications, and enterprise client onboarding details) as well as technical information collected automatically through standard web analytics and browser headers when you visit our website.
3. How We Use Your Information
We use collected information to respond to client enquiries, deliver contracted software engineering and architecture services, operate and maintain Academeek and Masanchara Merchant Monetizer, improve website performance, comply with legal obligations, and send opt-in newsletter updates.
4. Legal Basis for Processing
We process personal data based on appropriate legal grounds, including your explicit consent (for marketing communications and non-essential cookies), the performance of a contract (for client software delivery and support), compliance with legal obligations, and our legitimate business interests in maintaining secure, high-performance systems.
5. Information Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share necessary data with trusted third-party subprocessors and cloud infrastructure providers strictly bound by data processing agreements to deliver contracted services, or where disclosure is mandated by applicable law or enforceable regulatory request.
6. Data Security Practices
We apply rigorous technical and organizational security measures aligned with our engineering standards published at /engineering — including automated dependency scanning, environment-scoped secret management, strict access controls, data encryption in transit and at rest, and a documented incident response procedure.
7. Your Data Subject Rights
Under applicable data protection laws, including the Zimbabwe Cyber and Data Protection Act and international standards where applicable, you have the right to request access to, rectification of, erasure of, restriction of processing of, or portability of your personal data, as well as the right to withdraw consent and to lodge a complaint with a competent supervisory authority by contacting contact@whyire.com.
9. Third-Party Links & Integrations
Our website and documentation contain links to external third-party destinations, including GitHub repositories and client-facing infrastructure. We are not responsible for the privacy practices, security, or content of such external sites.
10. Children's Privacy (18+)
Our services, website, and software products are directed exclusively at business users, educational institutions, and professionals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18.
11. International Data Transfers
As a Zimbabwe-headquartered firm serving clients across Southern Africa and internationally, personal data may be stored and processed on secure cloud infrastructure providers located outside your home jurisdiction, subject to appropriate contractual and technical safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated effective date, and provide direct notice to active enterprise clients regarding material changes.
13. Contact Us
For privacy-related questions, data access requests, or concerns, please contact our data protection team at contact@whyire.com or by post at Number 8 Fourth Avenue, Mabelreign, Harare, Zimbabwe (Phone: +263 77 245 2538).